How to see your Doctor
By Appointment at the Surgery:
Routine: Are bookable 3 days in advance by Telephoning the surgery and asking for appointments. You will be offered the next available appointment with Doctor of your choice
Urgent: If you consider your condition to be a medical emergency, please inform the appointments clerk, and they will fit you in to the next available slot with a Doctor or Nurse Practitioner
By Telephone:
It may be possible to speak to the doctor on the phone. Please ring the surgery and leave a brief explanation of your problem and your telephone number with a member of our staff. You will be contacted by GP/Receptionist or asked to ring back at an appropriate time.
Services offered by the doctors include general medical services, family planning, minor surgery and maternity care.
Online Booking of Appointments:
You can book your appointments online. This online service is available 24 hours a day, 365 days per year. All personal information is secure and protected. Your details can only be viewed by those practice staff who have the appropriate security access rights.
This online service allows you to:
- Check future appointments
- Cancel appointments
- Book appointments
Click here to access the online appointments service
| SURGERY HOURS | AM | PM | Late Evening |
| Monday
0800 – 1830hrs
Late Clinic 1830 -2000hrs |
Dr C Ratcliffe
Dr Bham Dr Shoaib Michala White (Nurse Practitioner) |
Dr C Lynch
Dr A Shoaib Michala White (Nurse Practitioner) |
2 x GPs every week.
|
| Tuesday
0800 – 1830hrs |
Dr C Ratcliffe
Dr M Lynch Dr C Lynch Dr C Schwab Michala White (Nurse Practitioner) |
Dr C Ratcliffe
Dr M Lynch Dr C Schwab
|
|
| Wednesday
0800-1830hrs |
Dr C Ratcliffe
Dr M Lynch Dr C Lynch Dr Bham |
Dr M Lynch
Dr B Lynch Dr C Lynch Michala White |
|
| Thursday
0800-1830hrs |
Dr B Lynch
Dr C Lynch Dr C Schwab Michala White (Nurse Practitioner) |
Dr B Lynch
Dr C Lynch Dr C Schwab
|
|
| Friday
0800-1830hrs |
Dr Ratcliffe (Alternate Weeks)
Dr C Lynch (Alternate Weeks) Dr Bham Michala White (Nurse Practitioner) |
Dr Ratcliffe (Alternate Weeks)
Dr C Schwab Dr Bham |
There is an open surgery every weekday morning between 10am and 11am when up to 15 patients will be seen in order of arrival. Names are taken on a first come first served basis from 9am onwards.
On Monday, Wednesday and Friday evenings there are surgeries which can be booked in advance. These are primarily for people who were unable to attend the morning surgery for work/school commitments.
| AM | PM | Late Evening | |
| 0900 – 1200hrs
Open Surgery Maximum of 15 patients |
Mon & Wed: 1600 – 1830hrs
Fri: 1500 – 1700hrs Appointments Only |
Held at Batley
1830 – 2000hrs Appointments only |
|
| Monday | Dr C Lynch | Dr C Ratcliffe | Held at Batley |
| Tuesday | Dr Bham | Closed | |
| Wednesday | Dr B Lynch | Dr M Lynch | |
| Thursday | Dr Ratcliffe | Closed | |
| Friday | Dr C Schwab | Dr C Ratcliffe/Dr C Lynch (Alternate weeks) |
Requests for Home Visits by the Doctor:
Visits should be requested by 10.30 am and are only for the elderly or housebound patients. They are done at the doctors discretion.
Out of Hours Calls
The out of hours service is for emergencies only. It is provided by Local Care Direct. You may be given telephone advice or instructed to attend an "Out of Hours" centre or a doctor may visit you at home. Telephone 01924 476363 or 01924 452736 and listen to the message on the answering machine.
You may also contact NHS Direct on 0845 4647 for advice.
On the day appointments
All patients who feel that their problem is urgent should ring the surgery at 9.00am. They will be offered an appointment that morning with a doctor or Nurse Practitioner.
Post-Natal examinations:
These need a double appointment. The reception staff will arrange these for you on receipt of discharge information from the hospital following delivery. This includes the mothers Post-Natal examnination, your baby's developmental check and your Baby's first immunisations.
Medical Examinations
These can be arranged for various times during the week and will require a half an hour appointment. Please note a fee will be charged for this examination.
Cancellations
We have worked hard to reduce the time people have to wait to get an appointment. Please let us know well in advance if you cannot attend your appointment so that we can offer it to somebody else.
For your convenience we now offer a dedicated cancellation line, you can call it on 07853312473 or alternatively send a text message
Please don’t be a DNA (Did Not Attend)!
For information there were 1461 Missed Appointments in 2017.
The practice will pro-actively contact patients who DNA (Do Not Attend) more than twice in a 12 month period. If the patient continues to DNA thereafter the practice will take action and remove the patient from the practice list. Please read our DNA Policy for patients who Do Not Attend.
Please help us to provide a better service by cancelling appointments that you do not intend to keep and give us as much notice as possible.
