Welcome to Grove House Surgery

 

Telephone Number
01924 476363
Fax
01924 474119
IMPORTANT INFO
IF YOU ARE SUFFERING FROM SEVERE CHEST PAIN & HAVE DIFFICULTY BREATHING - RING 999 for an AMBULANCE

Short Story About Grove House Surgery

Situated deep in the heart of the finest part of old Batley, and as such part of the local conservation area, our building has been a surgery for over 100 years, expanding and adapting to changes in medicine and the increasing population of the town.

Dawn Beadle,
Practice Manager

Batley itself is an old mill town, which was very wealthy at the turn of the century. The decline of the textile trade led to increasing unemployment and economic decline.  Winning “City Challenge” funding in 1992 ensured much needed regeneration of this forgotten town.

Pre-bookable and on-the-day appointments are available between 6.30pm and 9.30pm each weekday, with additional slots available on Saturdays from 9am and 4pm and Sundays 9am and 1pm.

The scheme starts in August when evening and weekend appointments will be available for any patient registered with a GP in North Kirklees.  The appointments will be available in Dewsbury Health Centre.

How to book an evening or weekend appointment - There are ‘pre-bookable’ and ‘on-the-day’ appointments which can be accessed through your own GP practice, or by calling the free NHS 111 phone line out of normal working hours.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register. You’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Care Navigation

Dr Brian Lynch and the GP Partners have introduced a new system of 'Care Navigation' when you call the Practice with your enquiry. Our 'Care Navigators' will need to ask you a few questions to deal with your call more effectively and our GP Partners ask for patients cooperation with this as much as possible. They will direct you to the most appropriate health care professional which may not always be a GP In some cases it may be necessary for one of the clinical team to ring you back to discuss your condition in more detail Pharmacies can offer minor ailments advice and over the counter medications

Staff Training

The dates for 2018 / 2019 are:

Tuesday 17/04 2018 Tuesday 15/05 2018 Tuesday 19/06 2018 Tuesday 17/07 2018 Tuesday 21/08 2018 Tuesday 18/09 2018 Tuesday 16/10 2018 Tuesday 20/11 2018 Tuesday 18/12 2018 Tuesday 15/01 2019

Check out our facebook page

Services

NHS General Practice

About Us
Grove House Surgery & Chickenley Medical Centre

Frequently Asked Questions

By Appointment at the Surgery:
Routine: Are bookable 3 days in advance by Telephoning the surgery and asking for appointments. You will be offered the next available appointment with Doctor of your choice
Urgent: If you consider your condition to be a medical emergency, please inform the appointments clerk, and they will fit you in to the next available slot with a Doctor or Nurse Practitioner
By Telephone: It may be possible to speak to the doctor on the phone. Please ring the surgery and leave a brief explanation of your problem and your telephone number with a member of our staff. You will be contacted by GP/Receptionist or asked to ring back at an appropriate time.
Services offered by the doctors include general medical services, family planning, minor surgery and maternity care.
We happily register new patients. Please ask at reception. All patients may see the doctor of their choice, not just the one they are registered with. The practice also uses locums so you may be offered an appointment with one of these.

It is advisable to call the surgery to check that you live within the practice catchment area.

Please bring your medical card along to the surgery and hand it to reception. If you do not have a card, don't worry. Provided you are residing within our Practice area and we are accepting new patients, you will be asked to complete a registration form.

Simply fill in Form GMS1 ("Family Doctor Services Registration") which is available at the reception. (If you wish, you may also choose to fill in an Organ Donor Registration form).

You can download these forms on-line by clicking on the following links. These documents are in PDF format. You may need to download and install a free application called "Adobe Reader" to open these files.

Download the Permanent Patient Registration form - GMS1

Download the Temporary Resident Registration form - GMS3

You will be asked to to complete New Patient information sheet when registering. This is a standard form that gives us a chance to get some basic information (family medical history etc) onto our clinical computer system.. These need to be downloaded with Reg form GMS1.
Yes you can book your appointments online. This online service is available 24 hours a day, 365 days per year. All personal information is secure and protected. Your details can only be viewed by those practice staff who have the appropriate security access rights.
This online service allows you to:
  • Check future appointments
  • Cancel appointments
  • Book appointments

Please click here to book an appointment online
These are intended only for patients who are unable, because of their medical condition, to attend the surgery. Where possible a home visit should be requested before 10.00 am.

Please be prepared to give brief details of the problem so that you can be given appropriate priority. It is usual for the duty doctor of the day to contact you by telephone prior to the visit in order to assess the urgency and clinical need for the visit.

Inspection Results


Click the above link to see how we did in our CQC inspection.

Testimonials

"Been to see my GP, they recommended I needed some bloods doing, As a working mother it very difficult to get an appointment with nurse, usually long waiting times. The nurse was was great as I walked passed their room, and exchanged my pleasant word, they actually did my blood for me straight away. Which was brilliant I didn't have to wait for an appointment."
"I must commend the structure in place at Grove House Surgery, they really listen to their patients. - Practice Manager is very welcoming and has an open door policy for you to chat or pop in. - Doctors genuinely care about patients treatment instead of the typical "quick in and out" appointment fracas. - Nurses are more like your second mother with a responsive service."
"Great Surgery
Receptionist always on point with customer service skills instead of the lacklustre attitude you may face at some surgeries.
Initially transferred from an abysmal GP's surgery in Batley to this one and never looked back.
Thank you to Practice Manager) Dr & Nurse.
Well done!
Pleased Patient!"