Meet the Team

Our Doctors

Dr C Ratcliffe

MB ChB MRCGP, Partner

Qualified in Leeds in 1999

Joined in August 2006

Dr Conor Lynch

MB BS MRCGP, Partner,

Qualified in Newcastle 2011

Joined in September 2018
picture of pandor

Dr D Pandor

MB BS 2015, Partner

Dr Amreen Rahim

MB ChB 2016, Salaried GP

Dr Anwar Bham

MB ChB 1993, Locum GP

General Practitioner Registrar and Students

Our Practice is a training and teaching practice. Our registrars are fully qualified doctors and have a great deal of hospital experience. Registrars are attached to our Practice for their training and become GPs after completing their training. At all times they are overseen by one of the GP partners.

When booking an appointment you may be asked if you would see one of our registrars.

We also have medical students attached to the practice. With the patient’s consent they may sit in with the GP and learn about general practice.

Our Nursing Staff

With their experience and knowledge our nursing team are able to provide a variety of specialist clinics including diabetes, heart disease, asthma, COPD, contraception advice checks, cervical screening and immunisations. They work closely with the doctors for the benefit of your health and run a programme of health promotion clinics.

Mrs Michala White

Advanced Nurse Practitioner

Post Grad Dip Advanced Practice

Nurse Practitioner has specific skills in the assessment and treatment of acute illness, both in the surgery and for truly housebound patients via home visits.

The ANP will be the first point of contact for acutely ill patients needing urgent on the day appointments, supported by the duty GP or the patients named GP.

Laura Marsden

Lead Practice Nurse

Dip Diabetes, Dip Asthma

Ros Padgett

Practice Nurse

Dip Diabetes

Kylene van Dok

Practice Nurse

Dip Asthma

The practice nurses are available by appointment for:
Asthma reviews, Cervical smears and family planning advice, Screening advice, Long Term condition monitoring and reviews, immunisations and vaccinations (e.g. holiday, childhood), dietary advice and weight checks, blood pressure checks, heart disease monitoring.

Our Healthcare Assistants

Karen Lewis

Healthcare Assistant

Raeesah Mulla

Healthcare Assistant

The healthcare assistants do things such as take blood samples, BP monitor fittings, and Diabetic foot checks, blood pressure readings, weight checks and perform Electrocardiograms (ECGs) as well as offering smoking cessation advice and NHS Health Checks.

Our Phlebotomist



The phlebotomist is responsible for taking blood samples from a patient.

Our Practice Team

Dawn Beadle

Practice Manager

The Practice Manager is involved in managing all of the business aspects of the Practice, such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Our Patient Service Team

Grove House Surgery is a Partnership, owned and run by the GP Partners with support from our dedicated and skilled patient services team. Our patient services team are there to help, advise and assist. When you call the surgery, the doctors have directed the receptionists to ask a number of simple questions. The aim of the questioning is not to pry into your condition or the reason for calling the surgery but to ensure that you are seen by the most appropriate healthcare professional which may or may not be a GP.

Ebony Hirstle

Reception Lead

Lydia Hellings

IG/Data Quality Lead

Jean Siedlecka

Medical Secretary

Rachael Farrar 

Medical Secretary


Care Navigator


Care Navigator


Care Navigator


Care Navigator


Care Navigator

Mollie Wilson

Care Navigator

Care Coordinator

Prescribing Coordinator


Our Additional Healthcare Team

  • Midwife
  • Clinical Pharmacists
  • Mental Health Practitioner
  • Talking Therapies
  • Specialist Practitioner in Musculoskeletal System (MSK)
  • Audiology
  • Health & Wellbeing Coach
  • Social Prescriber

If you want to know more about these services please speak to one of our Care Navigators.